Irving Scott always evaluates household staff who shows an active interest in keeping skills up to date through ongoing training. Candidates who keep up with industry changes, who are keen to improve productivity in their area of expertise, and who have a genuine interest in maintaining their CVs fresh and relevant, are those that we naturally turn to when clients seek the best person to cover a vacancy.
Housekeepers and butlers welcome opportunities to learn new skills throughout their careers. Here at Irving Scott, we keep abreast of market changes as well as take note of upcoming demands and influences so as to advise clients and candidates accordingly.
Although everyone is aware that career-related education is prized by employees in their desire to further their careers, we can testify to the fact that these courses are, indeed, beneficial to the principal too because they create deep loyalty between staff members and the household.
Benefits of On-the-Job Training for Household Staff
One of the primary advantages of having a well-trained and professional household staff is the consistent maintenance of high standards. In the dynamic and ever-evolving world of 21st-century luxury living, it is crucial to stay abreast of the latest food and beverage trends. By having a butler who possesses comprehensive knowledge of wine lists or a housekeeper with specialized understanding of glassware care, you can ensure that your entertainment needs are impeccably met, regardless of the circumstances.
Furthermore, placing emphasis on ergonomics and prioritizing this aspect of household management can yield multiple benefits that extend beyond time-saving. Prioritizing the well-being and comfort of your staff members not only enhances their overall job satisfaction but also contributes to their physical health and safety. By staying up-to-date with regulations and implementing best practices, you make a sensible investment in maintaining a safe working environment. When your personnel are free from injuries and can perform their duties without obstacles, it translates into a happier and more productive team.
In conclusion, the advantages of recruiting and training a competent household staff are manifold. From ensuring consistent standards and staying on top of the latest trends to prioritizing ergonomics and promoting health and safety, investing in the professional development and well-being of your staff members pays off in numerous ways. By fostering a culture of excellence and continuous improvement, you create an environment where your household runs smoothly, your staff members are motivated and fulfilled, and the overall quality of life for everyone involved is greatly enhanced.
What skills are sought?
A valued and successful housekeeper or butler will have already proven their time management skills, their people skills and their high standards of performance over a wide range of tasks. Our clients therefore often turn to us for recommendations of service providers who can teach specific skills to their esteemed team leaders. Specialist skills for housekeepers include bespoke instruction on the care of surfaces and insight into cleaning products (chemical and non-chemical) to use on valuable clothing and jewellery.
Housekeepers often benefit from modern etiquette guidance when preparing to receive house guests from a different culture; one-day training in advanced laundry skills is cherished; having insight into related subjects such as wardrobe management, bookkeeping, green issues and security is also a bonus.
Specialist skills for butlers include complex table service scenarios; quintessential English customs for butlers who join service from other countries; protocol skills and property management training. Butlers often have language skills that can be perfected by bespoke workshops providing them with the vocabulary they require.
Service providers we like
As we mentioned in a previous article, George Telford Hospitality Training has consistently provided our clients and candidates with the training they seek. We also recommend The Butler Valet School and The International Butler Academy.