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What makes a good household manager?

Household managers are hired to coordinate those tasks that are needed to keep a house in order. They are highly intuitive professionals with relevant experience gained through undertaking several domestic staffing roles before stepping up to the role of household manager. At Irving Scott we have a talent for nurturing household managers who may have risen through the ranks, previously holding roles as butlers or housekeepers. A good household manager is a consummate multitasker who is skilled at making decisions that make everyone’s lives easier. 

With characteristics such as charm, wit, emotional intelligence, keen budgeting and housekeeping skills and discretion, good household managers are easy to identify but hard to find. Apart from trusting Irving Scott to find you the best household manager for your home, you can identify a few hallmarks yourselves to see a candidate’s true suitability for the role of household manager with you.

#1: A good memory

Throughout our years of experience, Irving Scott has learnt to truly appreciate the skill household managers have in remembering details. These are the professionals in your midst who can be relied on to remember names, guests’ habits, favourite drinks and anecdotes that prompt the principal to truly engage with the people they have invited to their home. A household manager is a keen observer and wise communicator, preempting and planning each encounter with meticulous care. 

#2 Confidentiality

Household managers can be trusted to remain discrete come what may. They know how to present themselves at all times, showing a precise sense of occasion. What can seem like indifference is in fact a valuable skill shown by the best household managers: that of being able to remain observant without paying attention to details superfluous to their roles. 

#3 Problem solving

Household managers are trained to handle awkward situations with professionalism that is to be thanked. They have gained the utmost respect from their employees; therefore, they know who to turn to and how to solve matters that arise that require a speedy and quiet solution. They are team leaders who cultivate harmony, finding constructive and creative responses to moments of turbulence.

#4 Language skills

A household manager in the 21st century can expect to manage a multilingual and multicultural team of employees. A leader who is comfortable communicating in the same language as their staff is someone who has a natural affinity with the team members. These language skills also help when working with international principals, some of whom are not native English speakers. 

#5 Hands-on with paperwork

Having proven administrative skills is a hallmark that Irving Scott recruiters seek when interviewing potential candidates. Household managers often pay bills, manage budgets, oversee and pay contractors and set schedules. Being able to organize multiple duties is an advantage that sets apart the best household managers. Paperwork is in order; procurement runs smoothly, and time is managed expertly.  

Find your next household manager today by contacting Irving Scott.

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