Irving Scott is a London specialist in private household, estate, and family office staffing. Journalists come to us for grounded insight into how discreet households hire, retain, and look after exceptional staff.
Founded in 2013, Irving Scott combines in-person vetting with long-term household fit: psychology, standards, discretion, and a practical understanding of how private homes actually work.
Featured and quoted in
TatlerCountry LifeAP NewsA snapshot of recent and long-running commentary on private service, domestic staffing shortages, and the standards expected by distinguished households.
The Sunday Times
2023 / The Ultimate Little Black Book
A profile of trusted private-service specialists, highlighting Paloma Irving's unusually personal approach to household staffing.
“As good at psychology as staff, Paloma will ensure that the people she sources match her clients' personalities and needs exactly - and offers a three-month guarantee if they don't.”
The Telegraph
2022 / On the domestic staff shortage
Reporting on the pressure in domestic recruitment and the rising demand for experienced housekeepers and household staff.
“It's particularly housekeepers, the starting point of all big homes - they're gold dust.”
Financial Times
2017 / On careers in private service
A look at house managers, private service careers, and the professional standards expected in modern staffed households.
“The pay can outstrip that of the commercial world. And there is job satisfaction to be gained. People who do these jobs are proud of what they do.”
AP News / Barchart
2024 / A decade of specialist recruitment
Coverage of Irving Scott as a boutique London agency specialising in private household and estate staffing.
“Irving Scott, a boutique domestic staffing agency based in London, proudly asserts its dominance in the industry, marking over a decade of excellence.”
Expert commentary
We can speak on background or on the record about hiring patterns, candidate expectations, compensation, family office support, and the practical realities of managing high-performing household teams.
Private household staffing trends
Domestic staff salaries and retention
Housekeepers, butlers, chefs, nannies, and estate teams
Family office and multi-residence staffing
Discretion, vetting, references, and safeguarding
Luxury service careers and candidate expectations
Media enquiries
For interviews, comment on household staffing trends, or background briefing on the private service market, contact our team directly. We will route urgent press requests quickly.
Irving Scott places butlers, private chefs, housekeepers, nannies, estate managers, domestic couples, and senior private office support for clients in London and internationally.
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