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Domestic Staff Agency

Lady's Maid

A Female Peer to the Gentleman’s Valet, a Lady’s Maid is a Modern Lady-in-Waiting, Version 2.0


Tending to her client’s wardrobe and personal affairs, her focus is the satisfaction and assistance of the lady of the house, but can extend to a much wider scope in keeping with a modern woman’s needs and requirements.

Encompassing a full spectrum of responsibilities, we engage Lady’s Maids who are skilled and adept at personal grooming, wardrobe assistance and styling advice. We ensure your Lady’s Maid matches your household in regards to etiquette, culture and any specialities you may demand.

Traditional and Some Modern Responsibilities of a Lady’s Maid

There has always been a tradition with this role for the ladies maid to be mindful and informed about etiquette, local cultures and formalities to ensure that you can relax in the knowledge that you are always appropriately dressed for the occasion.

What is a Lady-in-Waiting?

The term ‘lady-in-waiting’ brings to mind a role dating back many centuries when every female member of a royal family typically had one. The role was filled by a woman who was usually from nobility or who at least came from a “good society” family and acted as a personal assistant but was often thought of as more of a companion or friend than that of an employee.

Historically, Lady’s Maids were chosen by a Princess (or the Queen herself), the Royal Family, or a combination of both. Quaint terms, but somewhat obsolete, for Lady’s Maids are companion, confidante, domestic, lady’s attendant, lady-in-waiting and waiting woman.

In an era prior to the ultra-modern conveniences of our digital age, a lady’s maid would perform more or less the same tasks as a gentleman’s valet: helping with personal appearance, hairdressing, clothing, jewellery, and shoes. A lady’s maid would also mend and alter garments when needed. In those days, people wore elaborate clothes with many more accessories and accoutrement than today. A lady’s maid would serve her mistress breakfast in her room and also draw her mistress’s bath but wouldn’t be expected to clean her mistress’s quarters, as that would be accomplished by the housekeeper. People changed clothes an average of 5 times during the day, which meant that attendants were needed to maintain their wardrobes, which was a full time job. Even for their baths, a person was needed to heat and fetch the water.

None of these effectively capture the 21st century demands placed upon the shoulders of a capable Lady’s Maid.

Description of a Lady’s Maid

Hired to serve as a lady-in-waiting to her female employer, she serves as a personal maid to the lady of the house. A client in need of a Lady’s Maid is typically a woman who leads a very busy lifestyle with social and professional engagements that require extensive wardrobe and lifestyle assistance. A Lady’s Maid will not only travel with her employer but may also act as her personal assistant in all arrangements before and during travel which include caring for and maintenance of her wardrobe and garments in all aspects and also ensuring that her personal living quarters are immaculate.

Traditionally, a Lady’s Maid oversees the maintenance of her employer’s wardrobe, draws her bath, lays out her clothes, serves her meals when required, and keeps her client’s quarters tidy; this role is also changing with the times. In 2017, Kate Middleton’s previous ‘Girl Friday’ Rebecca Deacon decided to leave her post prior to her marriage and was replaced by the Chief Operating Officer of Oxford University’s Saïd Business School, Catherine Quinn, who has a great deal of philanthropic experience and has taken on the role of Private Secretary. This changing of the guard is a sure sign that the Duchess of Cambridge plans to carve out a more serious role for herself with her patronages and charity campaigning.

Desirable Qualities of a Lady’s Maid


Most often a ladys maid does wear a uniform for ease and comfort. The uniform is often black and white, usually trousers and a polo neck shirt, with sensible footwear and a pinafore for doing chores. Find out more here.

Given the nature of the job, this position is always filled by a woman, although our job descriptions are inclusive and all candidates are considered with a mind for equality.

Many lady’s maids we have placed work part-time whilst finishing training to become housekeepers. Working as a lady’s maid gives perfect first-hand experience of household dynamics to those who are at the beginning of their careers.

A full-time lady’s maid working in London can expect to receive a salary in the range of 40,000 GBP.