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Butler for HNW – NW London

  • Location: London
  • Type: Permanent
  • Job #372

We are currently recruiting for a highly-skilled butler for a high-net-worth individual (HNWI) in Central London.

Salary: negotiable, subject to experience.

Job Title: Elite Household Butler

Location: NW London

Reports to: House Manager
Job Purpose:

As an Elite Household Butler, you will be responsible for seamlessly managing the household and attending to the needs of the principal, their family, and guests when the House Manager is unavailable. You will reside within the residence when the principal is present and will be accountable for executing all reasonable instructions provided by the principal, their family, and guests. You will report directly to the House Manager.

Key Responsibilities:

  1. Wardrobe management and organisation
  2. Coordinating and communicating with the House Manager
  3. Supervising all household and external service providers in the absence of the House Manager
  4. Managing the principal’s appointments, diaries, schedules, and calendars
  5. Packing and unpacking for the principal, their family, and guests
  6. Answering phone calls, taking messages, and handling correspondence related to the principal, their family, and guests
  7. Providing comprehensive valet services, such as setting tables for formal and informal events, shoe polishing, and maintaining the en-suite bathroom to the principal’s exacting standards
  8. Ensuring appropriate seating arrangements for family and guests
  9. Overseeing contracted maintenance, cleaning, and security services for the household in the absence of the House Manager
  10. Managing security codes, and passwords, and performing other security-related tasks
  11. Designing menus, coordinating meal times, and making restaurant reservations for the principal, their family, and guests
  12. Organising dinner parties, cocktail gatherings, and business meetings for the principal, their family, and guests
  13. Providing cover for the Houseman during their days off or absences
  14. Maintaining adequate stock and supplies in the breakout kitchen, leisure centre, and all other relevant areas of the house, including food, beverages, and essential items
  15. Preparing shopping lists according to the principal’s preferences
  16. Caring for and preserving crystal, silverware, and artwork
  17. Managing the wine cellar and inventory
  18. Ensuring all areas of the household, especially those frequented by the principal, are maintained to the highest level of cleanliness
  19. Welcoming and attending to the principal, their guests, and visitors
  20. Liaising with clients, suppliers, and other third parties
  21. Managing petty cash and maintaining accurate records
  22. Addressing issues related to the principal’s laundry and clothing
  23. Ensuring all household equipment is functional and well-maintained
  24. Collaborating with the House Manager to coordinate outside maintenance contractors, workmen, and builders
  25. Implementing efficient household practices and procedures
  26. Arranging secure travel for the principal, their family, and guests
  27. Managing storage solutions and organization
  28. Maintaining high standards of hygiene and addressing health and safety concerns
  29. Ensuring compliance with Covid-19 protocols, including wearing gloves and face coverings in the household and providing adequate PPE for family, guests, and visitors


  • Preferably a qualification from a recognised and approved Butler Institution
  • Solid educational background
  • Excellent communication and interpersonal skills
  • Physically fit and agile
  • Willingness to live in residence, mainly when the Principal is present
  • Familiarity with household security systems
  • Unwavering commitment to confidentiality
  • Adaptable and flexible approach to work
  • Ability to exercise discretion and maintain confidentiality at all times
  • Valid UK right to work
  • Detail-oriented and organised
  • Ability to multitask and manage time effectively
  • Demonstrated experience in providing exceptional service in a similar role
  • Strong problem-solving skills and the ability to think on your feet
  • Knowledge of fine dining etiquette and formal table service
  • Familiarity with wine varieties and pairing recommendations
  • Experience in planning and executing events
  • Proficient in using technology for communication, organization, and travel arrangements
  • Cultural awareness and sensitivity when interacting with guests from diverse backgrounds
  • Ability to work well under pressure and maintain a professional demeanour
  • A team player with a positive attitude and strong work ethic
  • Commitment to ongoing professional development and staying current with industry trends
  • First Aid and CPR certifications are a plus

Application Process:

Interested candidates should submit a comprehensive CV, highlighting their relevant experience, qualifications, and skills. Additionally, please include a cover letter detailing your motivation for applying for this role and explaining how you believe you would be a suitable fit for the position. Please note that only candidates with the right to work in the UK will be considered for this role.

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted. We are committed to equal-opportunity employment and encourage applications from candidates of all backgrounds.

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